Customer Approach

How does Essensys approach its customers?

At Essensys we believe in a structured and personalized approach to each interim management assignment.
Our processes to guarantee your satisfaction are simple but rigorous:

Step 1. Analysis and validation of the need.

First, we start with an analysis of the general context of your organization: activities, size, organization, financial health, culture and values. 

Then we analyze the reasons that lead you to require the support of an interim manager.

Last, we define the type of mission (assuring continuity, project management or change & transformation), scope of the responsibility, challenges and deliverables of the mission, reporting line, resources available to the manager and the envisaged duration of the mission.

Subsequently we send you a detailed assignment letter which is a restitution of our understanding of the context, the mission and the profile of the manager sought.

Step 2. Selecting an interim manager.

Once your needs have been clearly defined, we select the most appropriate interim managers from our network of over 8000 managers. 

We are neither a temporary work agency, neither a CV pusher. Therefore, we guarantee you that the 1 to maximum 3 candidates on our shortlist will match your specific needs.

Step 3. Support and follow-up.

During the entire assignment, we coach our interim manager. From a smooth integration, the drafting of an action plan with a clear time line as well as KPI’s towards the establishment of an end-of-mission report, ensuring a lasting impact.

The many years of experience of each of the Essensys team members allow us to have a very distinctive competitive advantage over our competitors. This is year-over-year proven by our client satisfaction rate, which currently stands at 92,6%.
 

Want to take your organization to the next level via an Essensys interim manager? We are your wingman!

📌 Call us and let's discuss your need. Or get in touch with us using the form below.

Written by Michel Van Hemele, Managing Partner at Essensys. 

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